Policy Register
This register lists all active policies forming part of Zeyro’s Compliance Framework.
Archived, historic, versions of all policies are stored in Confluence.
Conduct & Governance Policies
Policy Code
Policy Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
Governance Framework
Defines senior management structure, SMF roles, and accountability for compliance.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Risk Management Policy
Defines how risk are identified and managed
Gareth Malna
Zeyro Board
1.0
Compliance Oversight Policy
Outlines compliance monitoring, reporting, and regulatory liaison.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Conflicts of Interest Policy
Identifies, manages, and records conflicts arising from financial promotions or arranging activities.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Code of Conduct & Ethics Policy
Sets behavioural expectations aligned with FCA Conduct Rules (COCON).
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Whistleblowing Policy
Provides safe reporting routes for wrongdoing.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Remuneration & Incentives Policy
Ensures remuneration does not encourage misconduct or non-compliance.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Consumer Duty & Vulnerable Customers Policy
Defines how Zeyro meets the FCA’s Consumer Duty (PRIN 12)
Wayne Green
Zeyro Board
1.1
Financial Crime & Integrity
Policy Code
Policy Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
AML / CTF / Anti-Proliferation Policy
Prevents use of Zeyro’s services for ML/TF/PF; linked to BWRA and DotFile controls.
Gareth Malna
Zeyro Board
2.0
Oct 2026
Active
Anti-Bribery & Corruption (ABC) Policy
Defines approach to inducements, gifts, and hospitality.
Gareth Malna
Zeyro Board
1.3
Oct 2026
Active
Fraud Prevention Policy
Sets procedures to identify and respond to suspected internal/external fraud.
Gareth Malna
Zeyro Board
1.2
Oct 2026
Active
Market Abuse & Insider Information Policy
Ensures confidential information is handled appropriately.
Gareth Malna
Zeyro Board
1.1
Oct 2026
Active
Clients & Services
Policy Code
Policy Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
Client Onboarding & Due Diligence Policy
Describes DotFile use, CDD/EDD thresholds, and approval process.
Gareth Malna
Zeyro Board
1.1
Oct 2026
Active
Client Categorisation Policy
Classifies clients under MiFID rules (retail/professional).
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Financial Promotions Approval & Withdrawal Policy
Defines criteria for approving and withdrawing cryptoasset and OFR promotions.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Cryptoasset Risk Assessment Policy
Details methodology for manual cryptoasset risk scoring in Confluence.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Complaints Handling Policy
Defines complaint receipt, acknowledgement, and response procedures.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Operational & Information
Policy Code
Policy Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
Information Security & Data Protection Policy
Governs personal data handling and cybersecurity.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Record Keeping & Data Retention Policy
Defines record-keeping and destruction schedules across policy areas.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Outsourcing & Third-Party Risk Policy
Describes oversight of vendors (e.g. DotFile, cloud services).
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Business Continuity & Incident Response Policy
Outlines contingency plans for critical systems and data.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Culture & HR
Policy Code
Policy Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
Fit & Proper (SMCR) Policy
Details fitness and propriety checks for staff and senior management.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Training & Competence Policy
Ensures staff remain competent and receive ongoing training.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Equality, Diversity & Inclusion Policy
Encourages equal opportunity and a positive working culture.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Meta-Compliance Documents
Document Code
Document Name
Purpose / Scope
Owner
Reviewer
Version
Next Review
Status
Compliance Handbook
Explains policy structure, governance, and monitoring.
Gareth Malna
Zeyro Board
1.0
Oct 2026
Active
Compliance Monitoring Plan
Defines testing frequency, evidence, and reporting cycle.
Gareth Malna
Zeyro Board
1.0
October 2026
Active
Register Suite
Collection of logs: conflicts, gifts, breaches, complaints, training, and promotions.
Gareth Malna
Zeyro Board
Living doc
Continuous
Active
Policy Governance & Publication Policy
Explains how policy document are to be created, published and maintained.
Gareth Malna
Zeyro Board
1.0
October 2026
Active
Business-Wide Risk Assessment (BWRA) Policy
Explains our methodology for creating and updating our BWRA.
Gareth Malna
Zeyro Board
1.0
Notes:
All policies are reviewed at least annually or following material business change.
Version control and approval records are maintained in Confluence under “Governance → Policy History.”
The GitBook version constitutes the master live policy for operational use.
Last updated

